Before you ride. đ´
What's in the box?
The Tailcast light, the wireless remote, the seatpost mount and base, silicone straps, a USB-C charging cable and a user manual.
How does it mount?
The mount attaches to the back of your seatpost, just under the saddle. The light clicks into the mount and pops off in a second when you want to charge it or take it with you. The remote straps to your handlebar with a silicone band.
How do the turn signals work?
Press left or right on the remote. The arrow on that end of the light blinks amber, and a bold amber arrow is projected on the road beside your rear wheel, blinking in time.
What modes does it have?
Five: steady red, flashing red, hazard (both arrows flash, on the light and on the road), left turn and right turn.
Can I see the arrows in daylight?
The arrows are brightest from dusk onward, which is when drivers need them most. In bright sun they're faint.
How do I charge it?
With the USB-C cable in the box. The light has a 1200 mAh battery.
Is it waterproof?
It's made for everyday riding, so light rain and road spray are fine. Don't submerge it or point a pressure washer at it.
Will it fit my bike?
The seatpost mount straps around round seatposts and the remote straps around round handlebars, so it fits most road, gravel, hybrid and commuter bikes. Not sure? Email support@mytailcast.com with a photo of your bike.
How long does shipping take?
Shipping is free. Orders are prepared for dispatch within 2â5 business days, then usually take 7â15 business days to the US, Canada, the UK, Australia, New Zealand and Germany, and 10â20 business days to other supported regions. See our Shipping Policy.
Can I return it?
Yes. Contact support@mytailcast.com within 14 days of delivery. Unused items with all accessories and the original packaging qualify; return postage for change-of-mind returns is paid by the customer. See our Refund Policy.
What if something's wrong with it?
Email support@mytailcast.com with your order number, a short description and a photo if you can. If it arrived damaged, faulty or wrong, we'll make it right at our cost.